écran bleu, whoCrashed

[razorback27]

Bonjour à tous,

Voilà depuis plusieurs semaines j'ai des soucis avec mon ordinateur.
L'ordinateur se coupe et affiche un écran bleu avec des codes d'erreurs,
Je suis sous Windows 7 64 bits
Je suis donc tombé sur ce forum en essayant de chercher de l'aide
J'ai donc télécharger WhoCrashed pour faire une analyse voici le résulta :

Crash Dump Analysis
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Crash dump directory: C:\Windows\Minidump

Crash dumps are enabled on your computer.


On Mon 25/07/2011 02:37:38 GMT your computer crashed
crash dump file: C:\Windows\Minidump\072511-20763-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x70700)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF80002ABB132, 0xFFFFF880087EB6E0, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.


On Mon 25/07/2011 02:37:38 GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: ntkrnlmp.exe (nt!KeBugCheckEx+0x0)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF80002ABB132, 0xFFFFF880087EB6E0, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.



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Conclusion
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2 crash dumps have been found and analyzed.
Read the topic general suggestions for troubleshooting system crashes for more information.

Note that it's not always possible to state with certainty whether a reported driver is actually responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.


Qu'est-ce que je dois en conclure ?

Je suis actuellement en train de télécharger le SP1 que je n'avais toujours pas installer et j'ai aussi télécharger un correctif proposé par windows pour les problèmes d'écran bleu avec le code " stop 0x00003b " que j'installerai après le SP1. (Mais ce correctif n'a pas l'air très au point vu les commentaire)

Merci pour votre aide

[nardino]

Bonjour
Regarde dans le gestionnaire de périphériques si l'un d'eux est balisé par un panneau.
Il faut dans ce cas le mettre à jour ou revenir à une version antérieure.
@+