Aide pour comprendre un BlueScreen

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Louloute38
Messages : 2
Enregistré le : sam. 9 avr. 2011 21:46
Etes vous un robot ? : Non

Aide pour comprendre un BlueScreen

Message par Louloute38 »

Bonsoir à tous,

Sur un forum on m'a dit d'utiliser le programme Whocrashed pour analyser les deux écrans bleus que j'ai eu dernièrement.

Je vous poste les résultats :)

"Crash Dump Analysis
--------------------------------------------------------------------------------

Crash dump directory: C:\Windows\Minidump

Crash dumps are enabled on your computer.


On Fri 08/04/2011 18:43:58 GMT your computer crashed
crash dump file: C:\Windows\Minidump\040811-15880-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x70740)
Bugcheck code: 0x7F (0x8, 0x80050031, 0x6F8, 0xFFFFF800032C0E3B)
Error: UNEXPECTED_KERNEL_MODE_TRAP
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that the Intel CPU generated a trap and the kernel failed to catch this trap.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.


On Fri 08/04/2011 18:43:58 GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: mfewfpk.sys (mfewfpk+0x7883)
Bugcheck code: 0x7F (0x8, 0x80050031, 0x6F8, 0xFFFFF800032C0E3B)
Error: UNEXPECTED_KERNEL_MODE_TRAP
file path: C:\Windows\system32\drivers\mfewfpk.sys
product: SYSCORE
company: McAfee, Inc.
description: Anti-Virus Mini-Firewall Driver
Bug check description: This bug check indicates that the Intel CPU generated a trap and the kernel failed to catch this trap.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: mfewfpk.sys (Anti-Virus Mini-Firewall Driver, McAfee, Inc.).
Google query: mfewfpk.sys McAfee, Inc. UNEXPECTED_KERNEL_MODE_TRAP




On Tue 29/03/2011 19:50:28 GMT your computer crashed
crash dump file: C:\Windows\Minidump\032911-13837-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x70740)
Bugcheck code: 0x7F (0x8, 0x80050031, 0x6F8, 0xFFFFF800032D605F)
Error: UNEXPECTED_KERNEL_MODE_TRAP
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that the Intel CPU generated a trap and the kernel failed to catch this trap.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.



--------------------------------------------------------------------------------
Conclusion
--------------------------------------------------------------------------------

3 crash dumps have been found and analyzed. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:

mfewfpk.sys (Anti-Virus Mini-Firewall Driver, McAfee, Inc.)

If no updates for these drivers are available, try searching with Google on the names of these drivers in combination the errors that have been reported for these drivers and include the brand and model name of your computer as well in the query. This often yields interesting results from discussions from users who have been experiencing similar problems."

Merci de votre aide :)
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nardino
Messages : 6344
Enregistré le : dim. 11 janv. 2009 16:03
Localisation : Reims
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Re: Aide pour comprendre un BlueScreen

Message par nardino »

Bonjour
Vérifie que le parefeu de Windows est bien désactivé.
Si les symptômes persistent, désinstalle MacAfee mini Firewall qui semble en cause.
@+
Image
En cas de problème constaté sur un sujet, contactez un modérateur par MP. N'intervenez pas vous-même. Merci
Louloute38
Messages : 2
Enregistré le : sam. 9 avr. 2011 21:46
Etes vous un robot ? : Non

Re: Aide pour comprendre un BlueScreen

Message par Louloute38 »

Merci, ça m'embete si c'est l'anti virus qui fait ça. C'est une version achetée en plus :/

Je vais essayer de le remplacer pour voir :)


Merci :)
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