probleme Blue Screen windows 7

[firestream]

Bonjour,

Je revient avec une petite question. J'ai un pc tous neuf (1 mois) sous win7. Depuis quelques temps (15 jours) j'ai eu plusieurs bluescreens au début lorsque j'étais sur internet et maintenant quand je suis sous office. J'ai fait un rapport avec Whocrashed. sa donne :

windows version: Windows 7 , 6.1, build: 7600
windows dir: C:\Windows
CPU: AuthenticAMD AMD Athlon(tm) II X2 215 Processor AMD586, level: 16
2 logical processors, active mask: 3
RAM: 4025868288 total
VM: 2147352576, free: 1975541760



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Crash Dump Analysis
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Crash dump directory: C:\Windows\Minidump

Crash dumps are enabled on your computer.


On Sat 08/01/2011 14:58:28 GMT your computer crashed
crash dump file: C:\Windows\Minidump\010811-13962-01.dmp
This was probably caused by the following module: ntfs.sys (Ntfs+0xB73F4)
Bugcheck code: 0x50 (0xFFFFFFFFF9C15928, 0x1, 0xFFFFF80002AA25BE, 0x2)
Error: PAGE_FAULT_IN_NONPAGED_AREA
file path: C:\Windows\system32\drivers\ntfs.sys
product: Système d’exploitation Microsoft® Windows®
company: Microsoft Corporation
description: Pilote du système de fichiers NT
Bug check description: This indicates that invalid system memory has been referenced.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system which cannot be identified at this time.


On Sat 08/01/2011 14:58:28 GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: aswsp.sys (aswSP+0x169BF)
Bugcheck code: 0x50 (0xFFFFFFFFF9C15928, 0x1, 0xFFFFF80002AA25BE, 0x2)
Error: PAGE_FAULT_IN_NONPAGED_AREA
file path: C:\Windows\system32\drivers\aswsp.sys
product: avast! Antivirus System
company: AVAST Software
description: avast! self protection module
Bug check description: This indicates that invalid system memory has been referenced.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: aswsp.sys (avast! self protection module, AVAST Software).
Google query: aswsp.sys AVAST Software PAGE_FAULT_IN_NONPAGED_AREA




On Sun 26/12/2010 15:11:48 GMT your computer crashed
crash dump file: C:\Windows\Minidump\122610-14648-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x70740)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF80002DBFDE0, 0xFFFFF88007B48110, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.


On Sat 18/12/2010 08:02:27 GMT your computer crashed
crash dump file: C:\Windows\Minidump\121810-20841-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x70740)
Bugcheck code: 0xD1 (0x57FFA6E2B98, 0x2, 0x8, 0x57FFA6E2B98)
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.


On Fri 17/12/2010 13:52:06 GMT your computer crashed
crash dump file: C:\Windows\Minidump\121710-17362-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x70740)
Bugcheck code: 0xD1 (0x28, 0x2, 0x0, 0xFFFFF88003DAFD24)
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.



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Conclusion
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5 crash dumps have been found and analyzed. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:

aswsp.sys (avast! self protection module, AVAST Software)

If no updates for these drivers are available, try searching with Google on the names of these drivers in combination the errors that have been reported for these drivers and include the brand and model name of your computer as well in the query. This often yields interesting results from discussions from users who have been experiencing similar problems.


Read the topic general suggestions for troubleshooting system crashes for more information.

Note that it's not always possible to state with certainty whether a reported driver is actually responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.


Voila j'espère que quelqu'un pourra m'aidé car je ne comprend pas tous (au bluescreen).

Merci

[Alain Quarré]

Bonjour
Sais-tu démarrer en mode sans échec (en tapotant F8 pendant le démarrage de l'ordi, AVANT le démarrage de Windows?

[nardino]

Bonjour
Avast semble en cause dans ces crashs.
Désinstalle-le pour tester.
S'agit-il d'une version commerciale ou gratuite ?
@+

[firestream]

Ok, oui je sais démarrer en mode sans échec pourquoi?

Ok je vais voir avec avast, il me semble bien que la personne qui s'en sert au quotidien ma parler d'un message d'erreur avast.

Je vais voir sa jeudi, et je vous tiendrais au courant.

Si c'est de avast que tu parle c'est la version gratuite. Cet ordianteur ne sert qu'a la rédaction de texte et a l'envoi de mail, donc pas besoin d'un antivirus de fous.

Sinon je sais plus si j'ai précisé c'est une version légal de win7 qui était équiper d'origine.

[mandy670]

Salut !

As-tu résolu ton problème et si oui comment ? car j'ai aussi un bluescreen au démarrage et même rapport avec whocrashed...