Forum-seven : Communauté francaise de Windows 7

bonjour a tous je m appel antonin et je viens d avoir un plantage (arrêt non programmé bluesreen) ,je viens dinstaller whocrashred et voila se qu'il me dit:
Crash dump directory: E:\Windows\Minidump

Crash dumps are enabled on your computer.


On Thu 10/03/2011 23:55:10 GMT your computer crashed
crash dump file: E:\Windows\Minidump\031111-19702-01.dmp
This was probably caused by the following module: bdselfpr.sys (bdselfpr+0x299B)
Bugcheck code: 0x50 (0xFFFFFFFFD7E0D018, 0x0, 0xFFFFFFFFA738399B, 0x0)
Error: PAGE_FAULT_IN_NONPAGED_AREA
file path: E:\Program Files\BitDefender\BitDefender 2011\bdselfpr.sys
product: BitDefender Firewall
company: BitDefender LLC
description: BitDefender Self Protection Driver
Bug check description: This indicates that invalid system memory has been referenced.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: bdselfpr.sys (BitDefender Self Protection Driver, BitDefender LLC).
Google query: bdselfpr.sys BitDefender LLC PAGE_FAULT_IN_NONPAGED_AREA




On Thu 10/03/2011 23:55:10 GMT your computer crashed
crash dump file: E:\Windows\memory.dmp
This was probably caused by the following module: bdselfpr.sys (bdselfpr+0x7D27)
Bugcheck code: 0x50 (0xFFFFFFFFD7E0D018, 0x0, 0xFFFFFFFFA738399B, 0x0)
Error: PAGE_FAULT_IN_NONPAGED_AREA
file path: E:\Program Files\BitDefender\BitDefender 2011\bdselfpr.sys
product: BitDefender Firewall
company: BitDefender LLC
description: BitDefender Self Protection Driver
Bug check description: This indicates that invalid system memory has been referenced.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: bdselfpr.sys (BitDefender Self Protection Driver, BitDefender LLC).
Google query: bdselfpr.sys BitDefender LLC PAGE_FAULT_IN_NONPAGED_AREA





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Conclusion
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2 crash dumps have been found and analyzed. 2 third party drivers have been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:

bdselfpr.sys (BitDefender Self Protection Driver, BitDefender LLC)

If no updates for these drivers are available, try searching with Google on the names of these drivers in combination the errors that have been reported for these drivers and include the brand and model name of your computer as well in the query. This often yields interesting results from discussions from users who have been experiencing similar problems.


Read the topic general suggestions for troubleshooting system crashes for more information.

Note that it's not always possible to state with certainty whether a reported driver is actually responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.

je suis vraiment pas douée an anglais dons un grand merci a ceux qui pourrais sur le sujet.

Bonjour,

Les rapports sont très explicites.

C'est ta suite BitDefender qui ne convient pas à ton système et notamment le pare-feu.

Désinstalle complètement BitDefender en utilisant l'outil spécifique de désinstallation
http://kb.bitdefender.com/KB333-fr--How ... ender.html

Installe une autre protection comme Antivir, Avast ou Microsoft Security Essentials associé avec le pare-feu Windows 7, et dis-nous si les écrans bleus ont disparu.

@+