crashdump ecran bleu
Posté : lun. 24 avr. 2017 15:03
Bonjour depuis quelque temps j'ai souvent des crashdump aléatoire "je peu être un mois sans rien puis tout as coup pouf un crash"
j'ai fait un Whocrashed mais je ne le comprend pas et google ne m'as pas aidé
voici le rapport :
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Crash Dump Analysis
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Crash dump directory: C:\Windows\Minidump
Crash dumps are enabled on your computer.
On Mon 24/04/2017 14:48:20 your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: Unknown (0xFFFFFA800F936028)
Bugcheck code: 0x124 (0x0, 0xFFFFFA800F936028, 0xBE000000, 0x100110A)
Error: WHEA_UNCORRECTABLE_ERROR
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem problem. This problem might also be caused because of overheating (thermal issue).
A third party driver was identified as the probable root cause of this system error.
Google query: WHEA_UNCORRECTABLE_ERROR
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Conclusion
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One crash dump has been found and analyzed.
Read the topic general suggestions for troubleshooting system crashes for more information.
Note that it's not always possible to state with certainty whether a reported driver is responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.
Merci de tout l'aide que vous pourrez m'apporter
j'ai fait un Whocrashed mais je ne le comprend pas et google ne m'as pas aidé
voici le rapport :
--------------------------------------------------------------------------------
Crash Dump Analysis
--------------------------------------------------------------------------------
Crash dump directory: C:\Windows\Minidump
Crash dumps are enabled on your computer.
On Mon 24/04/2017 14:48:20 your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: Unknown (0xFFFFFA800F936028)
Bugcheck code: 0x124 (0x0, 0xFFFFFA800F936028, 0xBE000000, 0x100110A)
Error: WHEA_UNCORRECTABLE_ERROR
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem problem. This problem might also be caused because of overheating (thermal issue).
A third party driver was identified as the probable root cause of this system error.
Google query: WHEA_UNCORRECTABLE_ERROR
--------------------------------------------------------------------------------
Conclusion
--------------------------------------------------------------------------------
One crash dump has been found and analyzed.
Read the topic general suggestions for troubleshooting system crashes for more information.
Note that it's not always possible to state with certainty whether a reported driver is responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.
Merci de tout l'aide que vous pourrez m'apporter