Forum-seven : Communauté francaise de Windows 7

Bonjour,

J'ai 9 machines que je dois passer en IE11 , précedemment en IE9

Sur les 9, seulement 4 refuse de passer la mise a jour.
Nous avons essayer de forcer la mise a jour via Wsus, rien a faire.
Installation Manuelle, rien a faire

J'ai essayé de désinstaller IE9 oiur repartir sur une version propre, rien a faire non plus.

Quand je fais passer la mise en a jour en manuelle, j'ai une erreur 9C47 au niveau de Windows Update.
J'ai trouvé sur une page sur le net qu'il faut s'interesser au fichier IE11_main.log ; n'arrivant pas à trouver ce qui cloche je vous met une copie du résultat du dernier lancement de la MAJ

00:00.000: ====================================================================
00:00.093: Started: 2015/02/02 (Y/M/D) 09:04:09.569 (local)
00:00.140: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds)
00:00.218: Command line: "C:\Users\CAPSAL6-03\Desktop\IE11-Windows6.1-x64-fr-fr.exe"
00:00.281: INFO: Setup installer for Internet Explorer: 11.0.9600.16428
00:00.906: INFO: Previous version of Internet Explorer: 9.0.8112.16599
00:01.359: INFO: Checking if iexplore.exe's current version is between 11.0.9600.0...
00:01.468: INFO: ...and 11.1.0.0...
00:01.547: INFO: Maximum version on which to run IEAK branding is: 11.1.0.0...
00:01.640: INFO: iexplore.exe version check success. Install can proceed.
00:01.734: INFO: Operating System: Windows Workstation: 6.1.7601 (Service Pack 1)
00:01.812: INFO: Trying to extract ID: SetupDownloadList.txt (0) as "SetupDownloadList.txt"
00:02.015: INFO: Trying to extract ID: HardwareBlockingList.xml (0) as "HardwareBlockingList.xml"
00:02.078: INFO: Trying to extract ID: 7006 (0) as "IE11-neutral.Extracted.cab"
00:10.297: INFO: Trying to extract ID: 7010 (1036) as "IE11_amd64_fr-FR.cab"
00:10.437: INFO: Extracted fr-FR language pack to C:\Windows\TEMP\IE16AC6.tmp\IE11_amd64_fr-FR.cab.
00:10.515: INFO: Trying to extract ID: 5501 (1036) as "Spelling_fr.msu"
00:10.718: INFO: Extracted Spelling dictionary for fr to C:\Windows\TEMP\IE16AC6.tmp\Spelling_fr.msu.
00:10.765: INFO: Trying to extract ID: 5502 (1036) as "Hyphenation_fr.msu"
00:10.828: INFO: Extracted Hyphenation dictionary for fr to C:\Windows\TEMP\IE16AC6.tmp\Hyphenation_fr.msu.
00:10.875: INFO: Trying to extract ID: 5501 (1033) as "Spelling_en.msu"
00:11.000: INFO: Extracted Spelling dictionary for en to C:\Windows\TEMP\IE16AC6.tmp\Spelling_en.msu.
00:11.031: INFO: Trying to extract ID: 5502 (1033) as "Hyphenation_en.msu"
00:11.140: INFO: Extracted Hyphenation dictionary for en to C:\Windows\TEMP\IE16AC6.tmp\Hyphenation_en.msu.
00:11.172: INFO: Trying to extract ID: 7128 (1036) as "IE11-support.cab"
00:33.250: INFO: PauseOrResumeAUThread: Successfully paused Automatic Updates.
00:33.437: INFO: PauseOrResumeAUThread: Successfully resumed Automatic Updates.
00:33.609: INFO: Setup exit code: 0x0000C355 (50005) - User cancelled the installation.
00:34.218: INFO: Scheduling upload to IE SQM server: http://sqm.microsoft.com/sqm/ie/sqmserver.dll
00:34.359: INFO: SQM Upload returned 403
00:39.359: INFO: Cleaning up temporary files in: C:\Windows\TEMP\IE16AC6.tmp
00:39.484: INFO: Unable to remove directory C:\Windows\TEMP\IE16AC6.tmp\IE11-support, marking for deletion on reboot.
00:39.609: INFO: Unable to remove directory C:\Windows\TEMP\IE16AC6.tmp, marking for deletion on reboot.
00:39.843: INFO: User canceled installation. Exit code was: 0x0000c355 (50005) [(null)]
00:40.015: INFO: Released Internet Explorer Installer Mutex


Merrci pour votre aide

Bonjour,

Ce lien peut-il aider?
http://support.microsoft.com/kb/2872074
explication et solution:
http://support.microsoft.com/kb/2847882
mes tribulations....
topic16276.html?hilit=internet%20explorer%2011

Bonjour,

Merci du coup de main,

J'ai déja essayé les deux premiers liens mais rien n'as fonctionné.
L'ensemble des KB sont éjà installé sur ma machine, même les facultatives.

Concernant ton troisième lien, tu semble avoir trouvé en continuant a faire des MAJ via Windows update.
Moi WU ne me propose plus de MAJ