Bonjour a tous
depuis samedi mon ordinateur se relance tout seul - j'ai fait une recherche de virus -rien - j'ai formaté et tout réinstallé et toujours pareil le PC se relance 4 a 5 fois dans la journée.
Je viens de faire une analyse avec WhoCrashed - pouvez vous m'aider a résoudre le problème
merci d'avance
computer name: MICHEL-PC
windows version: Windows 7 , 6.1, build: 7600
windows dir: C:\Windows
CPU: AuthenticAMD AMD Athlon(tm) Dual Core Processor 4850e AMD586, level: 15
2 logical processors, active mask: 3
RAM: 2145902592 total
VM: 2147352576, free: 1956917248
--------------------------------------------------------------------------------
Crash Dump Analysis
--------------------------------------------------------------------------------
Crash dump directory: C:\Windows\Minidump
Crash dumps are enabled on your computer.
On Tue 19/06/2012 14:39:30 GMT your computer crashed
crash dump file: C:\Windows\Minidump\061912-15272-01.dmp
This was probably caused by the following module: ntkrnlpa.exe (nt+0xDCEA4)
Bugcheck code: 0x9F (0x3, 0xFFFFFFFF862D7640, 0xFFFFFFFF82B77AE0, 0xFFFFFFFF84C84E00)
Error: DRIVER_POWER_STATE_FAILURE
file path: C:\Windows\system32\ntkrnlpa.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.
On Tue 19/06/2012 14:39:30 GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: ntkrpamp.exe (nt!KeBugCheckEx+0x1E)
Bugcheck code: 0x9F (0x3, 0xFFFFFFFF862D7640, 0xFFFFFFFF82B77AE0, 0xFFFFFFFF84C84E00)
Error: DRIVER_POWER_STATE_FAILURE
Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: ntkrpamp.exe .
Google query: ntkrpamp.exe DRIVER_POWER_STATE_FAILURE
On Tue 19/06/2012 14:11:06 GMT your computer crashed
crash dump file: C:\Windows\Minidump\061912-14835-01.dmp
This was probably caused by the following module: ntkrnlpa.exe (nt+0xDCEA4)
Bugcheck code: 0x9F (0x3, 0xFFFFFFFF862FAE50, 0xFFFFFFFF82B7BAE0, 0xFFFFFFFF863198D8)
Error: DRIVER_POWER_STATE_FAILURE
file path: C:\Windows\system32\ntkrnlpa.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.
On Tue 19/06/2012 13:13:27 GMT your computer crashed
crash dump file: C:\Windows\Minidump\061912-14710-01.dmp
This was probably caused by the following module: ntkrnlpa.exe (nt+0xDCEA4)
Bugcheck code: 0x9F (0x3, 0xFFFFFFFF862F3860, 0xFFFFFFFF82B2FAE0, 0xFFFFFFFF872E5E00)
Error: DRIVER_POWER_STATE_FAILURE
file path: C:\Windows\system32\ntkrnlpa.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.
On Tue 19/06/2012 11:58:02 GMT your computer crashed
crash dump file: C:\Windows\Minidump\061912-15506-01.dmp
This was probably caused by the following module: ntkrnlpa.exe (nt+0xDCEA4)
Bugcheck code: 0x9F (0x3, 0xFFFFFFFF86266730, 0xFFFFFFFF82B72AE0, 0xFFFFFFFF850F6E00)
Error: DRIVER_POWER_STATE_FAILURE
file path: C:\Windows\system32\ntkrnlpa.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.
--------------------------------------------------------------------------------
Conclusion
--------------------------------------------------------------------------------
5 crash dumps have been found and analyzed. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:
ntkrpamp.exe
If no updates for these drivers are available, try searching with Google on the names of these drivers in combination the errors that have been reported for these drivers and include the brand and model name of your computer as well in the query. This often yields interesting results from discussions from users who have been experiencing similar problems.
Read the topic general suggestions for troubleshooting system crashes for more information.
Note that it's not always possible to state with certainty whether a reported driver is actually responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.
Blue scren
Re: Blue scren
Bonjour,
As-tu installé un nouveau matériel dernièrement ?
Il pet s'agir d'un pilote qui n'est pas à à jour ou incompatible.
Tu peux faire une recherche de pilotes sur touslesdrivers.com
@+
As-tu installé un nouveau matériel dernièrement ?
Il pet s'agir d'un pilote qui n'est pas à à jour ou incompatible.
Tu peux faire une recherche de pilotes sur touslesdrivers.com
@+
Re: Blue scren
Bonjour et merci pour cette première réponse
Non je n'ai pas installé de nouveau pilote
J'ai juste eu une sortie USB sur l'avant de l'ordinateur qui mise en court-circuit qu'un dépanneur informatique m'a déconnecté de la carte mère
Cordialement
Non je n'ai pas installé de nouveau pilote
J'ai juste eu une sortie USB sur l'avant de l'ordinateur qui mise en court-circuit qu'un dépanneur informatique m'a déconnecté de la carte mère
Cordialement
Re: Blue scren
Bonjour,
Reste à savoir si ce court-circuit n'aurait pas détériorer la carte-mère.
Mais je ne peux pas t'en dire plus.
@+
Reste à savoir si ce court-circuit n'aurait pas détériorer la carte-mère.
Mais je ne peux pas t'en dire plus.
@+
Re: Blue scren
Comme vous me l'avez suggéré j'ai fait la mise a jour des pilotes.
le PC n'a pas redémarré ce matin
mais hier les rédémarrages n'ont ont eu lieu qu'entre 13h50 et 20h10
Le PC n'est pas encastré sous un bureau les ventilateurs tournent il y en a 4
cordialement et encore merci
le PC n'a pas redémarré ce matin
mais hier les rédémarrages n'ont ont eu lieu qu'entre 13h50 et 20h10
Le PC n'est pas encastré sous un bureau les ventilateurs tournent il y en a 4
cordialement et encore merci