Forum-seven : Communauté francaise de Windows 7

Bonjour a tous !

depuis hier j'ai des arret non planifié voici quelques details :
Description
Un problème rencontré avec le matériel vidéo a provoqué un dysfonctionnement de Windows.

Signature du problème
Nom d’événement du problème : LiveKernelEvent
Version du système: 6.1.7600.2.0.0.256.1
Identificateur de paramètres régionaux: 1036

Fichiers qui aident à décrire le problème
WD-20110106-1342.dmp
sysdata.xml
WERInternalMetadata.xml

fficher une copie temporaire de ces fichiers
Avertissement : Si un virus ou une autre menace à la sécurité a causé le problème, l’ouverture d’une copie des fichiers pourrait endommager votre ordinateur.

Informations complémentaires sur le problème
BCCode: 117
BCP1: 8568B008
BCP2: 8F1615D4
BCP3: 00000000
BCP4: 00000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

autre probleme le meme jour :

Signature du problème
Nom d’événement du problème : BlueScreen
Version du système: 6.1.7600.2.0.0.256.1
Identificateur de paramètres régionaux: 1036

Informations complémentaires sur le problème
BCCode: 1000008e
BCP1: C0000005
BCP2: 90720CAC
BCP3: B63F6C14
BCP4: 00000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1



j'ai fais un scan avec le logiciel whocrached voici le resultat :

System Information (local)
--------------------------------------------------------------------------------

computer name: ORDIMAISON
windows version: Windows 7 , 6.1, build: 7600
windows dir: C:\Windows
CPU: GenuineIntel Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz Intel586, level: 6
4 logical processors, active mask: 15
RAM: 3220414464 total
VM: 2147352576, free: 1974317056



--------------------------------------------------------------------------------
Crash Dump Analysis
--------------------------------------------------------------------------------

Crash dump directory: C:\Windows\Minidump

Crash dumps are enabled on your computer.


On Fri 27/05/2011 10:56:17 GMT your computer crashed
crash dump file: C:\Windows\Minidump\052711-17971-01.dmp
This was probably caused by the following module: aswsp.sys (aswSP+0xBCAC)
Bugcheck code: 0x1000008E (0xFFFFFFFFC0000005, 0xFFFFFFFF90720CAC, 0xFFFFFFFFB63F6C14, 0x0)
Error: KERNEL_MODE_EXCEPTION_NOT_HANDLED_M
file path: C:\Windows\system32\drivers\aswsp.sys
product: avast! Antivirus System
company: AVAST Software
description: avast! self protection module
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: aswsp.sys (avast! self protection module, AVAST Software).
Google query: aswsp.sys AVAST Software KERNEL_MODE_EXCEPTION_NOT_HANDLED_M




On Fri 27/05/2011 10:56:17 GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: aswsp.sys (aswSP+0x94CE)
Bugcheck code: 0x8E (0xFFFFFFFFC0000005, 0xFFFFFFFF90720CAC, 0xFFFFFFFFB63F6C14, 0x0)
Error: KERNEL_MODE_EXCEPTION_NOT_HANDLED
file path: C:\Windows\system32\drivers\aswsp.sys
product: avast! Antivirus System
company: AVAST Software
description: avast! self protection module
Bug check description: This bug check indicates that a kernel-mode application generated an exception that the error handler did not catch.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: aswsp.sys (avast! self protection module, AVAST Software).
Google query: aswsp.sys AVAST Software KERNEL_MODE_EXCEPTION_NOT_HANDLED




On Fri 27/05/2011 00:31:54 GMT your computer crashed
crash dump file: C:\Windows\Minidump\052711-18236-01.dmp
This was probably caused by the following module: aswsp.sys (aswSP+0xBCAC)
Bugcheck code: 0x1000008E (0xFFFFFFFFC0000005, 0xFFFFFFFF90E1BCAC, 0xFFFFFFFF9C7A0C14, 0x0)
Error: KERNEL_MODE_EXCEPTION_NOT_HANDLED_M
file path: C:\Windows\system32\drivers\aswsp.sys
product: avast! Antivirus System
company: AVAST Software
description: avast! self protection module
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: aswsp.sys (avast! self protection module, AVAST Software).
Google query: aswsp.sys AVAST Software KERNEL_MODE_EXCEPTION_NOT_HANDLED_M





--------------------------------------------------------------------------------
Conclusion
--------------------------------------------------------------------------------

3 crash dumps have been found and analyzed. 3 third party drivers have been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:

aswsp.sys (avast! self protection module, AVAST Software)

If no updates for these drivers are available, try searching with Google on the names of these drivers in combination the errors that have been reported for these drivers and include the brand and model name of your computer as well in the query. This often yields interesting results from discussions from users who have been experiencing similar problems.


Read the topic general suggestions for troubleshooting system crashes for more information.

Note that it's not always possible to state with certainty whether a reported driver is actually responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.


Je suis pas trés fort en anglais mais en gros je pense qu'il parle avast... quelqu'un pourrait m'en dire plus svp ?

merci a vous

Bonjour,
Ton problème semble être lié à AVAST Antivirus.
"aswsp.sys (avast! self protection module, AVAST Software)"

Désinstalles-le et réinstalles-le pour voir.

Si tu n'arrives pas à le désinstaller proprement, tu peux utiliser la méthode qui est sur leur site : http://www.avast.com/fr-fr/uninstall-utility

oki je vais essayer ta méthode mais tu pense que le problème rencontré avec le matériel vidéo a provoqué un dysfonctionnement de Windows.

Signature du problème
Nom d’événement du problème : LiveKernelEvent
ainsi que le probleme windows bluescreen peut etre lié a avast ?

(je viens de mettre a jour mes pilotes j'ai aussi regarder si ma carte graphique avait pas un soucis de poussière mais cava RAS)