Je suis nouveau ici et ma venu dans ce forum est le fruit de mon ordinateur portable qui s'est amusé à me montrer un magnifique écran bleu, le fameux BlueScreen of the Death!!!
Il est survenu une fois, je me suis dis rien de bien méchant car aucune récidive depuis quelques mois! Cependant, le voilà de retour depuis quelques jours et de manière plus régulière (3 fois en moins d'une semaine).
J'ai quelques notions en informatique et trouve toujours le moyen de bidouiller l'ordinateur grâce à mon sens logique et quelques recherche sur internet. Mais là je me bats face au coté obscur de la bête et cela dépasse mes connaissance en la matière! Je viens donc vers vous pour m'aider à trouver la source du problème et le résoudre (et par la même occasion m'instruire sur la chose pour y faire face seul si cela venait à se reproduire)
Après quelques recherche sur le net voici en j'en suis arrivé: le résultat d'analyse du logiciel Whocrashed,
System Information (local)
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computer name: VAIO
windows version: Windows 7 , 6.1, build: 7600
windows dir: C:\Windows
CPU: GenuineIntel Intel(R) Core(TM) i5 CPU M 480 @ 2.67GHz Intel586, level: 6
4 logical processors, active mask: 15
RAM: 4141977600 total
VM: 2147352576, free: 1983827968
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Crash Dump Analysis
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Crash dump directory: C:\Windows\Minidump
Crash dumps are enabled on your computer.
On Tue 23/10/2012 19:52:03 GMT your computer crashed
crash dump file: C:\Windows\Minidump\102312-29671-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x705C0)
Bugcheck code: 0x7F (0x8, 0x80050031, 0x6F8, 0xFFFFF80003682394)
Error: UNEXPECTED_KERNEL_MODE_TRAP
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that the Intel CPU generated a trap and the kernel failed to catch this trap.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Tue 23/10/2012 19:52:03 GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: aswtdi.sys (aswTdi+0x1238)
Bugcheck code: 0x7F (0x8, 0x80050031, 0x6F8, 0xFFFFF80003682394)
Error: UNEXPECTED_KERNEL_MODE_TRAP
file path: C:\Windows\system32\drivers\aswtdi.sys
product: avast! Antivirus
company: AVAST Software
description: avast! TDI Filter Driver
Bug check description: This bug check indicates that the Intel CPU generated a trap and the kernel failed to catch this trap.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: aswtdi.sys (avast! TDI Filter Driver, AVAST Software).
Google query: AVAST Software UNEXPECTED_KERNEL_MODE_TRAP
On Mon 22/10/2012 19:24:36 GMT your computer crashed
crash dump file: C:\Windows\Minidump\102212-28423-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x705C0)
Bugcheck code: 0x7F (0x8, 0x80050031, 0x6F8, 0xFFFFF80003651394)
Error: UNEXPECTED_KERNEL_MODE_TRAP
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that the Intel CPU generated a trap and the kernel failed to catch this trap.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
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Conclusion
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3 crash dumps have been found and analyzed. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:
aswtdi.sys (avast! TDI Filter Driver, AVAST Software)
If no updates for these drivers are available, try searching with Google on the names of these drivers in combination the errors that have been reported for these drivers and include the brand and model name of your computer as well in the query. This often yields interesting results from discussions from users who have been experiencing similar problems.
Read the topic general suggestions for troubleshooting system crashes for more information.
Note that it's not always possible to state with certainty whether a reported driver is actually responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.
J'ai fais une mise à jour du logiciel Avast en espérant que cela soit la solution... Pour l'heure je ne peux pas m'aventurer et dire que le problème est résolu.
EDIT: J'ai lu que le firewall ZoneAlarm (qui est installé depuis presque un an sur mon ordinateur et jamais eu de souci jusqu'à maintenant) pourrait être la cause. Serait-ce la source du problème?
Je vous remercie d'avance pour votre aide en esperant que vous avez fait une bonne lecture!
Clique sur le fichier ZHPDiag2.exe pour installer l'outil et suis la routine.
jre-6u37-windows-i586.exe
Ferme toutes applications en sauvegardant le travail en cours sinon l'outil le fera.
Télécharger dès maintenant