Forum-seven : Communauté francaise de Windows 7

Bonjour.

Ouvrir un nouveau sujet eut été préférable, mais comme celui-ci était semble-t-il "bloqué", voici pour faire un diagnostic.
Télécharge WhoCrashed Home Edition 1.01 de Resplendence :

http://www.resplendence.com/whocrashed

Clique sur Download et dans la fenêtre suivante sur Download free home edition

Tu l'installes et tu le lances par Analyze.
Tu postes un copier-coller de ce qui apparait dans Conclusion.
@+

Bonsoir,

Après chargement de votre logiciel, Il m'a fallu le faire fonctionner en mode "compatibilité" et il m'a demandé de trouver "windgb" et j'ai donc du le télécharger.
L'analyse a pu ensuite se faire.
Avant d'arriver à la conclusion, il semble lister en détail les "plantages" et celui qui reviens le plus souvent semble venir du module : nvlddmkm.sys
Exemple :
On Thu 12/11/2009 18:33:08 your computer crashed
This was likely caused by the following module: nvlddmkm.sys
Bugcheck code: 0x116 (0xFFFFFA80042FD4E0, 0xFFFFF88004C29B10, 0xFFFFFFFFC000009A, 0x4)
Error: VIDEO_TDR_ERROR
Dump file: C:\Windows\Minidump\111209-22464-01.dmp
file path: C:\Windows\system32\drivers\nvlddmkm.sys
product: NVIDIA Windows Kernel Mode Driver, Version 186.52
company: NVIDIA Corporation
description: NVIDIA Windows Kernel Mode Driver, Version 186.52

Conclusion
--------------------------------------------------------------------------------

6 crash dumps have been found and analyzed. Note that it's not always possible to state with certainty whether a reported driver is really responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.

Je suis nulle en anglais mais il me semble comprendre qu'il manque un driver sur la carte graphique.
Est-ce cela ??

Merci beaucoup.
Sylvie.

Bonsoir.
Il y a une mise à jour à faire avec le pilote de la carte vidéo.
Faire un Windows Update par le panneau de configuration.
Mais j'aurais aimé voir les autres rapports de crash.
Celui cité n'explique pas réellement la déconnexion.
@+

Bonsoir,

il semblerait qu'internet ne soit pas en cause...
il viens de me planter alors que je faisait ma svge systeme ...

J'ai téléchargé la version 195de NVidia mais pb d'installe. Je cherche..

Merci.

Crash dump directory: C:\Windows\Minidump

Crash dumps are enabled on your computer.


On Mon 30/11/2009 15:09:42 your computer crashed
This was likely caused by the following module: nvlddmkm.sys
Bugcheck code: 0x116 (0xFFFFFA80048A44E0, 0xFFFFF88004671490, 0x0, 0x2)
Error: VIDEO_TDR_ERROR
Dump file: C:\Windows\Minidump\113009-18220-01.dmp
file path: C:\Windows\system32\drivers\nvlddmkm.sys
product: NVIDIA Windows Kernel Mode Driver, Version 186.52
company: NVIDIA Corporation
description: NVIDIA Windows Kernel Mode Driver, Version 186.52



On Tue 17/11/2009 17:23:29 your computer crashed
This was likely caused by the following module: nvlddmkm.sys
Bugcheck code: 0x116 (0xFFFFFA80072D04E0, 0xFFFFF88004CC0B10, 0xFFFFFFFFC000009A, 0x4)
Error: VIDEO_TDR_ERROR
Dump file: C:\Windows\Minidump\111709-20358-01.dmp
file path: C:\Windows\system32\drivers\nvlddmkm.sys
product: NVIDIA Windows Kernel Mode Driver, Version 186.52
company: NVIDIA Corporation
description: NVIDIA Windows Kernel Mode Driver, Version 186.52



On Sat 14/11/2009 11:28:12 your computer crashed
This was likely caused by the following module: hardware
Bugcheck code: 0x124 (0x0, 0xFFFFFA8005A85038, 0x0, 0x0)
Error: WHEA_UNCORRECTABLE_ERROR
Dump file: C:\Windows\Minidump\111409-20436-01.dmp



On Fri 13/11/2009 08:13:18 your computer crashed
This was likely caused by the following module: nvlddmkm.sys
Bugcheck code: 0x116 (0xFFFFFA80066C1010, 0xFFFFF8800468C490, 0x0, 0x2)
Error: VIDEO_TDR_ERROR
Dump file: C:\Windows\Minidump\111309-21403-01.dmp
file path: C:\Windows\system32\drivers\nvlddmkm.sys
product: NVIDIA Windows Kernel Mode Driver, Version 186.52
company: NVIDIA Corporation
description: NVIDIA Windows Kernel Mode Driver, Version 186.52



On Thu 12/11/2009 18:33:08 your computer crashed
This was likely caused by the following module: nvlddmkm.sys
Bugcheck code: 0x116 (0xFFFFFA80042FD4E0, 0xFFFFF88004C29B10, 0xFFFFFFFFC000009A, 0x4)
Error: VIDEO_TDR_ERROR
Dump file: C:\Windows\Minidump\111209-22464-01.dmp
file path: C:\Windows\system32\drivers\nvlddmkm.sys
product: NVIDIA Windows Kernel Mode Driver, Version 186.52
company: NVIDIA Corporation
description: NVIDIA Windows Kernel Mode Driver, Version 186.52



On Thu 12/11/2009 17:59:19 your computer crashed
This was likely caused by the following module: hardware
Bugcheck code: 0x124 (0x0, 0xFFFFFA8005AF9038, 0x0, 0x0)
Error: WHEA_UNCORRECTABLE_ERROR
Dump file: C:\Windows\Minidump\111209-21762-01.dmp



On Tue 10/11/2009 19:49:03 your computer crashed
This was likely caused by the following module: nvlddmkm.sys
Bugcheck code: 0x116 (0xFFFFFA8003EC34E0, 0xFFFFF88005A4AB10, 0xFFFFFFFFC000009A, 0x4)
Error: VIDEO_TDR_ERROR
Dump file: C:\Windows\Minidump\111009-19578-01.dmp
file path: C:\Windows\system32\drivers\nvlddmkm.sys
product: NVIDIA Windows Kernel Mode Driver, Version 186.52
company: NVIDIA Corporation
description: NVIDIA Windows Kernel Mode Driver, Version 186.52




--------------------------------------------------------------------------------
Conclusion
--------------------------------------------------------------------------------

7 crash dumps have been found and analyzed. Note that it's not always possible to state with certainty whether a reported driver is really responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.

J'ai téléchargé la version 195de NVidia mais pb d'installe. Je cherche..
J'ai trouvé : mauvaise version, il me fallait la 186.91 (je crois) pour Notebook.

Bonsoir.
Désinstalle le pilote , redémarre, et fais un Windows Update pour avoir le bon pilote accepté par le système.
@+