Windows 7 (Bluescreen - arrêt non planifié)

Discussions gérénales sur Microsoft Windows 7, des différentes versions.

Windows 7 (Bluescreen - arrêt non planifié)

Messagepar vbulden » Mar 5 Juin 2018 02:50

Bonsoir,

Voici mon problème
Signature du problème :
Nom d’événement de problème: BlueScreen
Version du système: 6.1.7601.2.1.0.256.1
Identificateur de paramètres régionaux: 1036

Informations supplémentaires sur le problème :
BCCode: 24
BCP1: 00000000001904FB
BCP2: FFFFF88003385138
BCP3: FFFFF880033849A0
BCP4: FFFFF88003CE4B0A
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Fichiers aidant à décrire le problème :
C:\Windows\Minidump\060518-24897-01.dmp
C:\Users\Dell\AppData\Local\Temp\WER-49686-0.sysdata.xml

Lire notre déclaration de confidentialité en ligne :
http://go.microsoft.com/fwlink/?linkid= ... cid=0x040c

Si la déclaration de confidentialité en ligne n’est pas disponible, lisez la version hors connexion :
C:\Windows\system32\fr-FR\erofflps.txt

mon rappor depuit whocrashed

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System Information (local)
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Computer name: DELL-PC
Windows version: Windows 7 Service Pack 1, 6.1, build: 7601
Windows dir: C:\Windows
Hardware: Inspiron N5110, Dell Inc., 0FXK2Y
CPU: GenuineIntel Intel(R) Core(TM) i5-2450M CPU @ 2.50GHz Intel586, level: 6
4 logical processors, active mask: 15
RAM: 6343933952 bytes total




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Crash Dump Analysis
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Crash dumps are enabled on your computer. This system is not configured for complete or automatic crash dumps. For best results, configure your system to write out complete or automatic crash dumps. Select Tools->Crash Dump Configuration from the main menu to configure your system to write out complete memory dumps.

Crash dump directories:
C:\Windows
C:\Windows\Minidump

On Tue 05/06/2018 01:12:38 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\060518-24897-01.dmp
This was probably caused by the following module: ntfs.sys (Ntfs+0x4261)
Bugcheck code: 0x24 (0x1904FB, 0xFFFFF88003385138, 0xFFFFF880033849A0, 0xFFFFF88003CE4B0A)
Error: NTFS_FILE_SYSTEM
file path: C:\Windows\system32\drivers\ntfs.sys
product: Système d’exploitation Microsoft® Windows®
company: Microsoft Corporation
description: Pilote du système de fichiers NT
Bug check description: This indicates a problem occurred in the NTFS file system.
The crash took place in a file system driver. Since there is no other responsible driver detected, this could be pointing to a malfunctioning drive or corrupted disk. It's suggested that you run CHKDSK.



On Tue 05/06/2018 01:12:38 your computer crashed or a problem was reported
crash dump file: C:\Windows\MEMORY.DMP
This was probably caused by the following module: ntfs.sys (Ntfs+0x4261)
Bugcheck code: 0x24 (0x1904FB, 0xFFFFF88003385138, 0xFFFFF880033849A0, 0xFFFFF88003CE4B0A)
Error: NTFS_FILE_SYSTEM
file path: C:\Windows\system32\drivers\ntfs.sys
product: Système d’exploitation Microsoft® Windows®
company: Microsoft Corporation
description: Pilote du système de fichiers NT
Bug check description: This indicates a problem occurred in the NTFS file system.
The crash took place in a file system driver. Since there is no other responsible driver detected, this could be pointing to a malfunctioning drive or corrupted disk. It's suggested that you run CHKDSK.



On Tue 05/06/2018 00:41:43 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\060518-28657-01.dmp
This was probably caused by the following module: ntfs.sys (Ntfs+0x4261)
Bugcheck code: 0x24 (0x1904FB, 0xFFFFF8800337E138, 0xFFFFF8800337D9A0, 0xFFFFF880041C7B0A)
Error: NTFS_FILE_SYSTEM
file path: C:\Windows\system32\drivers\ntfs.sys
product: Système d’exploitation Microsoft® Windows®
company: Microsoft Corporation
description: Pilote du système de fichiers NT
Bug check description: This indicates a problem occurred in the NTFS file system.
The crash took place in a file system driver. Since there is no other responsible driver detected, this could be pointing to a malfunctioning drive or corrupted disk. It's suggested that you run CHKDSK.



On Tue 05/06/2018 00:35:28 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\060518-32557-01.dmp
This was probably caused by the following module: ntfs.sys (Ntfs+0x4261)
Bugcheck code: 0x24 (0x1904FB, 0xFFFFF8800887F138, 0xFFFFF8800887E9A0, 0xFFFFF88002F06B0A)
Error: NTFS_FILE_SYSTEM
file path: C:\Windows\system32\drivers\ntfs.sys
product: Système d’exploitation Microsoft® Windows®
company: Microsoft Corporation
description: Pilote du système de fichiers NT
Bug check description: This indicates a problem occurred in the NTFS file system.
The crash took place in a file system driver. Since there is no other responsible driver detected, this could be pointing to a malfunctioning drive or corrupted disk. It's suggested that you run CHKDSK.



On Mon 04/06/2018 17:20:59 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\060518-29203-01.dmp
This was probably caused by the following module: ntfs.sys (Ntfs+0x4261)
Bugcheck code: 0x24 (0x1904FB, 0xFFFFF8800337E138, 0xFFFFF8800337D9A0, 0xFFFFF880044E3B0A)
Error: NTFS_FILE_SYSTEM
file path: C:\Windows\system32\drivers\ntfs.sys
product: Système d’exploitation Microsoft® Windows®
company: Microsoft Corporation
description: Pilote du système de fichiers NT
Bug check description: This indicates a problem occurred in the NTFS file system.
The crash took place in a file system driver. Since there is no other responsible driver detected, this could be pointing to a malfunctioning drive or corrupted disk. It's suggested that you run CHKDSK.



On Mon 04/06/2018 14:09:03 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\060418-24523-01.dmp
This was probably caused by the following module: ntfs.sys (Ntfs+0x4261)
Bugcheck code: 0x24 (0x1904FB, 0xFFFFF88003393138, 0xFFFFF880033929A0, 0xFFFFF880045A3B0A)
Error: NTFS_FILE_SYSTEM
file path: C:\Windows\system32\drivers\ntfs.sys
product: Système d’exploitation Microsoft® Windows®
company: Microsoft Corporation
description: Pilote du système de fichiers NT
Bug check description: This indicates a problem occurred in the NTFS file system.
The crash took place in a file system driver. Since there is no other responsible driver detected, this could be pointing to a malfunctioning drive or corrupted disk. It's suggested that you run CHKDSK.



On Mon 04/06/2018 13:49:32 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\060418-24414-01.dmp
This was probably caused by the following module: ntfs.sys (Ntfs+0x4261)
Bugcheck code: 0x24 (0x1904FB, 0xFFFFF88003393138, 0xFFFFF880033929A0, 0xFFFFF88004504B0A)
Error: NTFS_FILE_SYSTEM
file path: C:\Windows\system32\drivers\ntfs.sys
product: Système d’exploitation Microsoft® Windows®
company: Microsoft Corporation
description: Pilote du système de fichiers NT
Bug check description: This indicates a problem occurred in the NTFS file system.
The crash took place in a file system driver. Since there is no other responsible driver detected, this could be pointing to a malfunctioning drive or corrupted disk. It's suggested that you run CHKDSK.



On Mon 04/06/2018 13:14:38 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\060418-24180-01.dmp
This was probably caused by the following module: ntfs.sys (Ntfs+0x4261)
Bugcheck code: 0x24 (0x1904FB, 0xFFFFF8800337E138, 0xFFFFF8800337D9A0, 0xFFFFF8800452FB0A)
Error: NTFS_FILE_SYSTEM
file path: C:\Windows\system32\drivers\ntfs.sys
product: Système d’exploitation Microsoft® Windows®
company: Microsoft Corporation
description: Pilote du système de fichiers NT
Bug check description: This indicates a problem occurred in the NTFS file system.
The crash took place in a file system driver. Since there is no other responsible driver detected, this could be pointing to a malfunctioning drive or corrupted disk. It's suggested that you run CHKDSK.





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Conclusion
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8 crash dumps have been found and analyzed. No offending third party drivers have been found. Connsider using WhoCrashed Professional which offers more detailed analysis using symbol resolution. Also configuring your system to produce a full memory dump may help you.


Read the topic general suggestions for troubleshooting system crashes for more information.

Note that it's not always possible to state with certainty whether a reported driver is responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.
vbulden
 
Messages: 1
Inscription: Mar 5 Juin 2018 02:39

Re: Windows 7 (Bluescreen - arrêt non planifié)

Messagepar jjcojax » Mar 5 Juin 2018 07:48

Bonjour,

Dans ton rapport, je vois
this could be pointing to a malfunctioning drive or corrupted disk. It's suggested that you run CHKDSK.


Essaye d'abord le chkdsk au départ d'une fenêtre CMD (invite de commandes)(en mode administrateur)

Version courte: (moins de 5 min si le disque n'est pas en fin de vie) (/f = fix) (3 étapes)
chkdsk c: /f

Version longue (des heures car ajoute la versification de tous les secteurs du disque afin de ne plus utiliser les secteurs douteux) (5 étapes)
chkdsk c: /r

Il est normal de voir ...

CHKDSK ne peut pas s'exécuter parce que le volume est utilisé par un autre processus.
Voulez-vous que ce volume soit vérifié au prochain redémarrage du système ? (O/N)

Tu réponds oui

Commence par le "chkdsk c: /f" qui règle le -> "This indicates a problem occurred in the NTFS file system. "

Après avoir corrigé le système de fichiers, tu peux éventuellement sauver tes fichiers personnels.(ou cloner le disque)

Si cela passe, comme les disques de portables passent difficilement les 3 ans de fonctionnement continu, lance le "chkdsk c: /r" afin d'éliminer les secteurs douteux.

jjcojax
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jjcojax
 
Messages: 94
Inscription: Mar 13 Déc 2016 17:27
Localisation: Belgique


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